Lavanya Art Studio
Return Policy

Return Policy

30-Day Return Policy

We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return it within 30 days of delivery for a full refund or exchange.

Return Conditions

Items must be returned in their original condition, unused, and in original packaging. Please include all accessories and documentation that came with your order. Custom or personalized items cannot be returned unless damaged or defective.

How to Initiate a Return

To initiate a return, please contact our customer service team with your order number and reason for return. We will provide you with return instructions and a return authorization number.

Refund Process

Once we receive and inspect your return, we will process your refund within 5-7 business days. Refunds will be credited to your original payment method. Please allow additional time for your bank to process the refund.

Exchanges

If you would like to exchange your item for a different product, please contact us. We will guide you through the exchange process and ensure you receive your new item as quickly as possible.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us immediately with photos of the damage. We will arrange for a replacement or full refund at no additional cost to you.

Contact Us

If you have any questions about returns, please contact us through our contact page or email us directly.